Shannon’s workshop on cultural sensitivity was a wonderful learning experience. I left the room with an understanding of the health disparities faced by this population, from both a medical and psychosocial perspective, and increased cultural competency in serving our LGBTQA patients. Shannon is an incredibly engaging presenter. She creates a very comfortable and fun learning environment, while presenting serious material in a very accessible way. Our nurses and social workers gave the workshop rave reviews and are asking for more training with Shannon. Most importantly, they were able to immediately apply what they learned to provide excellent, culturally sensitive care to our LGBTQA patients.