In late 2016, I had the pleasure of working with Shannon on the LGBTQ cultural sensitivity and gender affirmation training. Shannon demonstrated a passion and knowledge that was impactful and unforgettable to the workgroup. We all learned more than we ever thought was possible on the topics at hand. Shannon had a clear vision of what the training should contain and how it should be delivered. Shannon took the lead to deliver this training staff and demonstrated excitement and passion in the delivery of the training, she received post feedback on delivery, content and knowledge from the staff. The consensus was that Shannon did a fabulous job delivering a training that could be sensitive to some. She was sensitive to that possibility and made everyone feel comfortable and engaged. Two thumbs up to Shannon on a job well done.