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Frequently Asked Questions
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If you receive a damaged or defective product, please contact us within 7 days from the date of delivery. We will review your request and, if appropriate, issue a refund or a replacement for the damaged item. You may be required to provide photographic evidence of the damage to expedite the process.
Please note that we do not offer refunds for a change of mind or if you have made an incorrect purchase. We encourage you to thoroughly review your selection before making a purchase.
For digital products and services, including consulting sessions and online courses, no refunds will be issued once the service has been rendered or the product has been accessed, downloaded, or used.
Whittington Consulting reserves the right to make the final decision on all refund requests. We aim to address your concerns fairly and transparently, with the goal of providing a satisfactory resolution.
Whittington Consulting reserves the right to amend or modify this refund policy at any time. Any updates will be posted on our website, and the date of the last revision will be indicated.
By engaging with Whittington Consulting, you agree to the terms and conditions outlined in this refund policy.
This refund policy was last updated on the 12th of October, 2023.